Frequently Asked Questions
Will ISEA Retirees help me with insurance questions or help me get a claim paid?
Yes, we will make certain the claims have been submitted to your insurance plans, following your health administrator’s regulations. We have experienced Insurance staff to help ISEA Retiree members with insurance matters or to file claim appeals when required.
Coverage for these services can vary depending on whether you retired as a teacher, university or state retiree. Please contact your insurance carrier at the telephone number listed on the back of your insurance card to ascertain your eligibility for these benefits. To avoid the frustrations of being put on hold or with leaving messages when calling your insurance company, you may call ISEA Retirees.
Those who have a Medicare Advantage Plan do NOT have coverage and must obtain travel insurance during the time they are outside of the Continental U.S. We do suggest you check and verify this with the insurance carrier listed on your insurance card.
The Social Security Administration at 1-800-772-1213 (TTY 1-800-325-0778) and the appropriate Retirement System. The telephone number and address for specific Retirement Systems may be found below:
State Employees Retirement System
State University Retirement System
General Assembly Retirement System
Judges' Retirement System
Teachers Retirement System
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